About this role
Team Lead (Spanish/English Bilingual) at Intouchcx. Location: Cairo, Cairo Governorate, Egypt. Role: managing staff, coaching teams, analyzing data Requirements: Bilingual Spanish/English, high school diploma required; 1-2 years contact center experience with ≥1 year in a supervisory role; typing 30 WPM; spreadsheet and Google Suite skills; able to work varied shifts including holidays. Category: Customer Service Seniority: Entry Level Tools: Google Sheets, Google Slides, Google Docs, Google Drive Commitment: Full Time Workplace: Onsite Languages: Spanish, English