About this role
Responsable succès clients at Harriscomputer. Location: Quebec, Canada. Role: leading team, optimizing processes, improving satisfaction Requirements: Proven experience leading multidisciplinary technical support teams, bilingual French/English, strong communication, planning, change management, metrics-driven (SLA,NPS), and ability to implement AI/automation solutions. Category: Customer Service Seniority: Mid Level Commitment: Full Time Workplace: Remote Languages: French, English