About this role
Customer Services Lead at The Management Group, Inc. Location: Kennewick, Washington, United States. Role: welcoming guests, resolving issues, enforcing rules Requirements: Outgoing hospitality professional with guest-facing experience (hotel front desk, concierge, or guest services). Strong interpersonal and communication skills; able to handle difficult conversations with professionalism. Category: Customer Service Seniority: Mid Level Commitment: Full Time Workplace: Onsite Languages: nq, English