About this role
IT Lead - EUC Support (1062) at GTN. Location: United Kingdom or United Arab Emirates or Singapore or Hong Kong or United States or Brazil or South Africa or Saudi Arabia. Role: leading support, resolving issues, coordinating vendors Requirements: 5+ years IT support/EUC experience, L2 desktop/laptop/printer/mobile/Microsoft 365/VPN/AD/Entra ID, team leadership, ITSM familiarity, hardware troubleshooting, documentation and escalation skills. Category: Information Technology Seniority: Senior Level Tools: Microsoft 365, Active Directory, Entra ID, VPN, Jira Service Management, ServiceNow, Intune, Azure Certifications: itil foundation, microsoft, azure, intune Commitment: Full Time Workplace: Onsite Languages: English