About this role
Back Office Support Team Lead (Customer Operations) at Inbank. Location: Riga, Latvia. Role: leading team, improving processes, supporting operations Requirements: Experience in customer service, operations or lending; people leadership skills; KPI and SLA management; strong analytical and continuous-improvement mindset; fluent Latvian and English. Category: Business Operations Seniority: Mid Level Commitment: Full Time Workplace: Onsite Languages: Latvian, English