About this role
Gerente de Atendimento at Loft. Location: São Paulo, São Paulo, Brazil. Role: managing teams, monitoring kpis, implementing crm Requirements: Minimum 3 years leading customer service operations, experience with CRM and KPI monitoring, ability to lead cross-functional teams, implement automation and AI solutions, coach staff, manage budgets, and work hybrid in Osasco. Category: Customer Service Seniority: Mid Level Tools: CRM Commitment: Full Time Workplace: Hybrid Languages: Portuguese