About this role
CRM Business Support Manager (f/m/n) at InPost. Location: Warsaw, Masovian Voivodeship, Poland. Role: leading team, maintaining crm, coordinating hypercare Requirements: Manage MS Dynamics 365 CRM configuration and data quality, lead a team of 4, coordinate hypercare and vendor relations, 3+ years CRM and team management experience, ITIL/Change processes, Agile/Scrum, BPMN, MS Office proficiency, English B2+/C1. Category: Information Technology Seniority: Mid Level Tools: Microsoft Dynamics 365, Microsoft Excel, Microsoft Word, Microsoft PowerPoint, Dataverse, Power Automate, Power BI, Azure DevOps Certifications: agile pm foundation, bpmn, itil foundation, psm i, prince2, microsoft pl-200, mb-210, mb-230 Commitment: Full Time, Contract Workplace: Hybrid Languages: English, Italian, Spanish, French