About this role
IT Service Manager at General Dynamics Missions System International. Location: Ottawa, Ontario, Canada. Role: Leading service desk, Developing roadmaps, Improving processes Requirements: Experience leading IT service delivery, ITIL, ServiceNow, team leadership, and stakeholder engagement in a large IT environment. Category: Information Technology Seniority: Mid Level Tools: ServiceNow, ITIL, Microsoft Commitment: Full Time Workplace: Hybrid Languages: English