About this role
Service Desk Specialist at XPERTECHS. Location: Columbia, Maryland, United States. Role: monitor tickets, provide support, escalate issues Requirements: Associate degree required; Bachelor’s preferred; 2+ years Service Desk experience; Windows Server, Exchange, network basics; strong communication and problem-solving. Category: Information Technology Seniority: Mid Level Tools: Windows Server, Microsoft Exchange, HP Servers, Routers, Switches, Firewalls, VoIP, Intune, Microsoft 365, Outlook, CAT5e, CAT6 Commitment: Full Time Workplace: Onsite Languages: English