About this role
Service Specialist II at XPERTECHS. Location: Plano, Texas, United States. Role: provide support, troubleshoot issues, document procedures Requirements: 2+ years IT help desk experience; proficient with Microsoft 365, Windows 10/11; strong communication; driver’s license; ability to travel regionally; associate degree. Category: Information Technology Seniority: Mid Level Tools: Microsoft 365, Windows, Networking, Printers, Mobile devices, Remote monitoring, Ticketing system Commitment: Full Time Workplace: Hybrid Languages: English