About this role
Desktop Support Technician, Associate at LCG, Inc.. Location: Bethesda, Maryland, United States. Role: End-user support, Image desktops, Configure security Requirements: Minimum 3 years IT end-user/desktop support; 1 year mac troubleshooting; Windows/macOS support; ServiceNow; endpoint security; strong communication and documentation. Category: Information Technology Seniority: Mid Level Tools: Windows, macOS, ServiceNow, BigFix, JAMF, BitLocker, PIV/CAC, VPN Certifications: comptia a+, microsoft technology specialist, apple mac technician, apple support professional, itil 4 Commitment: Full Time Workplace: Onsite Languages: English