About this role
Grants Transactions Processing Assistant, Associate at LCG, Inc.. Location: Rockville, Maryland, United States. Role: Respond to inquiries, Provide guidance, Research and resolve issues Requirements: Associate’s degree or equivalent; 2–4 years in customer service/grants support; strong communication; experience with helpdesk/ticketing; IT support knowledge; ability to follow policies; multitask. Category: Administrative & Clerical Support Seniority: Mid Level Tools: CRM, Helpdesk software, Knowledgebase, Ticketing systems, Microsoft 365 Copilot Commitment: Full Time Workplace: Remote Languages: English