About this role
Customer Service Representative (Call Center) at Employer. Location: Guaynabo, Puerto Rico, Puerto Rico. Role: handling calls, documenting information, escalating issues Requirements: Associates degree and 2 years call center/customer service experience; handles order status, billing, repair inquiries, basic POTS troubleshooting, system documentation, and escalation. Category: Customer Service Seniority: Entry Level Commitment: Full Time Workplace: Onsite Languages: English