About this role
Customer Service Specialist (Conversations/Chat) I at Cape Cod Five. Location: Hyannis or Massachusetts. Role: assisting customers, resolving inquiries, updating CRM Requirements: Associates degree or equivalent experience, 3+ years customer service/tech support, banking preferred, ability to support customers via chat/email/phone, Microsoft Office and Windows proficiency, cybersecurity awareness. Category: Customer Service Seniority: Mid Level Tools: Banno Conversations, Microsoft Office, Windows, CRM Commitment: Full Time Workplace: Onsite Languages: English