About this role
Case Resolution Associate at TEKsystems. Location: Tempe, Arizona, United States. Role: providing service, resolving inquiries, capturing cases Requirements: Provide high-quality customer service in a back-office environment; capture, assign and resolve cases; use multiple systems (Connected, Salesforce/Cases, EMR not listed) and Microsoft Office; strong organization, communication and critical thinking. Category: Customer Service Seniority: Entry Level Tools: Connected, Microsoft Excel, Microsoft Word, Microsoft PowerPoint, Salesforce/Cases Commitment: Full Time Workplace: Onsite Languages: English