About this role
Process Associate-Voice (127714) at HCLTech: Supercharging Progress | AI, Cloud and Engineering. Location: Noida, Uttar Pradesh, India. Role: resolving issues, handling queries, meeting metrics Requirements: Handle customer queries and resolve end-customer issues per SLA and quality standards; meet quality scores and CSAT targets; work effectively in a team; pursue skill development. Category: Customer Service Seniority: Entry Level Commitment: Full Time Workplace: Onsite Languages: English