About this role
Process Associate-Voice (121810) at HCLTech. Location: Noida, Uttar Pradesh, India. Role: resolving issues, meeting metrics, improving skills Requirements: Answer and resolve customer queries per SLA and quality standards, meet quality and CSAT targets, work effectively in a team, and pursue self-development. Category: Customer Service Seniority: Entry Level Commitment: Full Time Workplace: Onsite Languages: English