About this role
Application Support Associate at TurningPoint Healthcare Solutions. Location: Lake Mary, Florida, United States. Role: triaging tickets, troubleshooting issues, documenting errors Requirements: Triage Zendesk tickets and emails, troubleshoot CRM/MDNAV/Portal issues, document root cause and impact, escalate to IT, assist with portal registration; 1–3 years experience with CRM or portals preferred, strong communication and problem-solving. Category: Information Technology Seniority: Entry Level Tools: Zendesk, CRM, MDNAV, Portal, COR Commitment: Full Time Workplace: Onsite Languages: English