About this role
Advanced Associate, Customer Service at Pearson Candidate Experience Site. Location: India. Role: handling escalations, preparing reports, assisting clients Requirements: Bachelor's degree,4+ years in similar customer support role (Level 2 experience),experience with escalations,MS Office and reporting skills,ability to work night shifts and 24/7 environment. Category: Customer Service Seniority: Mid Level Tools: Microsoft Office Commitment: Full Time Workplace: Hybrid Languages: English