About this role
Advanced Associate, Customer Service at Pearson Candidate Experience Site. Location: Durham, North Carolina, United States. Role: processing applications, managing inquiries, documenting interactions Requirements: High-volume application processing and customer service using multiple web-based platforms; strong data entry, communication, and problem-solving skills; high school diploma and 3 years transaction/customer service experience required. Category: Customer Service Seniority: Mid Level Commitment: Full Time Workplace: Hybrid Languages: English