About this role
Tier 2 Field Support Technician at Employer. Location: Henderson, North Carolina, United States. Role: processing incidents, troubleshooting hardware, managing inventory Requirements: 1–2 years department-level POS/store systems support; associate or bachelor in computer science or equivalent; knowledge of Windows, macOS, iOS, Android; hardware troubleshooting and ticketing system experience. Category: Information Technology Seniority: Entry Level Tools: Windows, macOS, iOS, Android, ServiceNow, Jira, SCCM, MECM, SOTI, JAMF Commitment: Full Time Workplace: Field Languages: English