About this role
Associate - Customer Care at Principal Global Services (Philippines) LLC. Location: Taguig City, Metro Manila, Philippines. Role: processing licensing, maintaining data, resolving requests Requirements: 1–2 years customer service or insurance experience preferred; knowledge of insurance processes; proficiency with CMS tools and Microsoft Excel/Outlook/Teams; strong attention to detail and communication skills. Category: Customer Service Seniority: Entry Level Tools: CMS tools (Case Management Systems/Content Management Systems), Microsoft Excel, Microsoft Outlook, Microsoft Teams Commitment: Full Time Workplace: Onsite Languages: English