About this role
Associate - Customer Care at Principal Global Services (Philippines) LLC. Location: Taguig City, Metro Manila, Philippines. Role: processing requests, ensuring compliance, maintaining records Requirements: 1–2 years customer service or operations experience preferred; familiarity with insurance processes; experience with CMS tools and Microsoft Excel/Outlook/Teams; strong attention to detail and communication skills. Category: Customer Service Seniority: Entry Level Tools: Case Management Systems (CMS), Content Management Systems (CMS), Microsoft Excel, Microsoft Outlook, Microsoft Teams Commitment: Full Time Workplace: Onsite Languages: English