About this role
Software Support Representative Tier I at e-MDs. Location: Austin, Texas, United States. Role: Responding to customers, Documenting interactions, Troubleshooting issues Requirements: Assist customers with the e-MDs software, troubleshoot, document interactions, and provide timely support. Category: Customer Service Seniority: Entry Level Tools: CRM, Microsoft Office, Windows, Knowledge base, CRM software, Windows OS Commitment: Full Time Workplace: Onsite Languages: English