About this role
Software Support Representative Tier I at e-MDs. Location: Austin, Texas, United States. Role: Responds to requests, Documents interactions, Troubleshoots issues Requirements: Assist customers with the eMDs software suite via phone, chat, and email; resolve issues timely with professional communication and teamwork. Category: Customer Service Seniority: Entry Level Tools: Windows, Microsoft Office Commitment: Full Time Workplace: Onsite Languages: English