About this role
Customer Care Representative at Employer. Location: Wilmington, North Carolina, United States. Role: answering calls, resolving complaints, preparing reports Requirements: Inbound call handling, meeting performance metrics, complaint resolution, proficiency with Microsoft Office and SoftPak, reliable transportation, professional attire. Category: Customer Service Seniority: No Prior Experience Required Tools: Microsoft Word, Microsoft Excel, Microsoft Outlook, Microsoft Teams, SoftPak Commitment: Full Time Workplace: Onsite Languages: English