About this role
Customer Service Representative at TaxRise. Location: Irvine, California, United States. Role: Manage calls, Document interactions, Coordinate escalation Requirements: 3-5 years in customer service/call center; high call volume; CRM/ticketing experience; organized, detail-oriented; strong communication; able to multitask. Category: Customer Service Seniority: Mid Level Tools: CRM, Ticketing system, Communication tools Commitment: Full Time Workplace: Onsite Languages: English