About this role
Client Success Representative at TaxRise. Location: Irvine, California, United States. Role: resolving escalations, engaging clients, identifying trends Requirements: 3+ years in call center/client experience or sales; proven escalations handling; CRM (Salesforce) experience; strong communication, analytical, and conflict-resolution skills; high school diploma/GED. Category: Customer Service Seniority: Mid Level Tools: Salesforce Commitment: Full Time Workplace: Onsite Languages: English