About this role
Bilingual Senior Customer Service Representative at Alliance. Location: Mississauga, Ontario, Canada. Role: assisting reps, handling escalations, coaching agents Requirements: Bilingual customer service professional with 1+ years (1-3 preferred) in automotive finance customer service; strong written/verbal communication; proficiency with Microsoft Word, Excel, Outlook; post-secondary business education preferred. Category: Customer Service Seniority: Entry Level Tools: Microsoft Word, Microsoft Excel, Microsoft Outlook Commitment: Full Time Workplace: Hybrid Languages: English