About this role
Customer Care Account Representative at Victaulic. Location: Easton, Pennsylvania, United States. Role: responding inquiries, processing orders, building relationships Requirements: Provide customer support via phone/email/chat, process quotes and orders, resolve requests, build customer relationships, assist with product selection, mentor junior staff; 3+ years customer service or product knowledge; B.S./B.A. preferred; proficient in Microsoft Office and QlikView/Qlik Sense. Category: Customer Service Seniority: Mid Level Tools: Microsoft Outlook, Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Qlik View, Qlik Sense, Victaulic Kanban System (VKS) Commitment: Full Time Workplace: Onsite Languages: English