About this role
Customer Service Rep at Employer. Location: Newark, New Jersey, United States. Role: answering inquiries, documenting interactions, deescalating customers Requirements: Provide customer service to Housing Choice Voucher participants and owners; strong typing and Microsoft Office skills; obtain Housing Choice Voucher Basics certification within 120 days; HS diploma or 2 years relevant experience preferred; bilingual preferred. Category: Customer Service Seniority: Entry Level Tools: Microsoft Office, SharePoint, PHA system of records, PHA business system Certifications: housing choice voucher basics Commitment: Full Time Workplace: Onsite Languages: English