About this role
Customer Support Representative at CargoSprint Careers. Location: Guadalajara, Jalisco, Mexico. Role: handling calls, escalating issues, analyzing trends Requirements: Bachelor's degree preferred; experience with SaaS products and transportation/intermodal domain a plus; strong written/verbal communication, customer focus, tactical planning, and cross-team collaboration; PMP is a plus. Category: Customer Service Seniority: Mid Level Certifications: pmp Commitment: Full Time Workplace: Hybrid Languages: English