About this role
Customer Resolution Representative at Department of Customer Service (NSW). Location: Parramatta, New South Wales, Australia. Role: resolving disputes, managing interactions, applying legislation Requirements: Deliver customer-centric dispute resolution, apply legislation and policy, manage correspondence, maintain accurate case records, and collaborate across teams; strong communication and problem-solving skills required. Category: Customer Service Seniority: Mid Level Commitment: Full Time, Temporary Workplace: Hybrid Languages: English