About this role
Contact Center Representative at The Fountain Trust Company. Location: Covington or Gifford. Role: assisting customers, processing requests, authenticating callers Requirements: Provide phone-based customer service for banking customers, authenticate callers, process account requests, and support electronic banking. Requires high school diploma, strong communication, multitasking, and proficiency with Outlook/Word/Excel; 1+ year preferred. Category: Customer Service Seniority: Entry Level Tools: Microsoft Outlook, Microsoft Word, Microsoft Excel Commitment: Full Time Workplace: Onsite Languages: English