About this role
Contact Center Representative at The Fountain Trust Company. Location: Covington or Gifford. Role: assisting customers, processing requests, authenticating callers Requirements: Provide phone-based banking support, authenticate callers, process account requests, assist with electronic services, strong telephone communication, multitasking, attention to detail, proficiency with Outlook/Word/Excel. High school diploma required; 1+ year preferred. Category: Customer Service Seniority: Entry Level Tools: Microsoft Outlook, Microsoft Word, Microsoft Excel Commitment: Full Time Workplace: Onsite Languages: English