About this role
Call Center Representative at Employer. Location: Worcester, Massachusetts, United States. Role: scheduling appointments, confirming demographics, deescalating issues Requirements: High school/GED required; 2 years customer service/data-entry experience preferred; bilingual English/Spanish required; Medical Office Administration certificate preferred; HIPAA compliance and strong communication skills. Category: Customer Service Seniority: Entry Level Certifications: medical office administration Commitment: Full Time Workplace: Onsite Languages: English, Spanish