About this role
Customer Care Representative at Employer. Location: Raleigh, North Carolina, United States. Role: answering calls, resolving complaints, preparing reports Requirements: Handles inbound calls, meets performance metrics, resolves complaints, prepares reports, and is proficient with Microsoft Office and company systems (SoftPak). Reliable transportation and professional office attire required. Category: Customer Service Seniority: Entry Level Tools: Microsoft Word, Microsoft Excel, Microsoft Outlook, Microsoft Teams, SoftPak Commitment: Full Time Workplace: Onsite Languages: English