About this role
Hypercare Representative (LATAM) at Cloudbeds. Location: North America or South America. Role: supporting launches, troubleshooting integrations, managing tickets Requirements: 3+ years hospitality or B2B SaaS implementation/onboarding experience, strong technical aptitude, emotional intelligence, ability to work across time zones, and experience with onboarding or high-touch customer success. Category: Customer Service Seniority: Mid Level Tools: AI tools, CRM Commitment: Full Time Workplace: Remote Languages: English