About this role
Customer Care Representative at Arketa. Location: Canada. Role: resolving issues, managing conversations, advocating internally Requirements: Exceptional written communication; ability to manage high-volume inbound chat, email, and Zoom while resolving partner issues; strong judgment, problem-solving, organization, and process-improvement mindset. Category: Customer Service Seniority: Entry Level Tools: Intercom, Slack, Notion, Google Suite, Arketa, MBO, Zoom Commitment: Full Time Workplace: Remote Languages: English