About this role
Customer Care Representative at Arketa. Location: Austin, Texas, United States. Role: owning interactions, resolving issues, advocating internally Requirements: 1–2 years customer support experience in a high-volume environment, strong written communication, ability to manage chat/email/Zoom concurrently, problem-solving and judgment, process-improvement mindset, team player, organized and self-sufficient. Category: Customer Service Seniority: Entry Level Tools: MBO, Arketa, Intercom, Slack, Notion, Google Suite, Zoom Commitment: Full Time Workplace: Hybrid Languages: English