About this role
Call Centre Operations - Customer Service Representative - Bilingual at Accerta. Location: Toronto, Ontario, Canada. Role: delivering service, resolving issues, documenting interactions Requirements: Minimum 2 years call centre or customer service experience; fluency in English and French; secondary school diploma required; experience with Microsoft Office and CRM; strong communication, conflict resolution, data entry, and privacy adherence (PHIPA). Category: Customer Service Seniority: Entry Level Tools: Microsoft Office, CRM Commitment: Full Time Workplace: Hybrid Languages: English, French