About this role
Contact Center Representative at Employer. Location: Little Rock, Arkansas, United States. Role: responding calls, providing information, documenting interactions Requirements: High school diploma, 1+ year customer service or call center experience, ability to handle inbound/outbound calls and emails about HSAs/FSAs/COBRA, follow scripts/SOPs, navigate HIPAA/IRS rules, and document interactions in CRM. Category: Customer Service Seniority: Entry Level Commitment: Full Time Workplace: Remote Languages: English