About this role
Universal Chat Representative, Customer Experience at Global Industrial. Location: Mumbai, Maharashtra, India. Role: owning interaction, resolving inquiries, documenting interactions Requirements: 2+ years chat experience, high school diploma/GED, experience in metric-driven environments; skills in order/inventory/returns handling, customer resolution, and documenting interactions. Category: Customer Service Seniority: Entry Level Commitment: Full Time Workplace: Onsite Languages: English