About this role
Bilingual Call Center Representative / Member Liaison at Employer. Location: Quincy, Massachusetts, United States. Role: managing caseload, liaising agencies, providing service Requirements: Bachelor's or equivalent,1+ year customer service/call center experience preferred,proficiency with Microsoft Office and CRM,strong communication,ability to manage high-volume outreach and maintain case records. Category: Customer Service Seniority: Entry Level Tools: Microsoft Office, CRM Commitment: Full Time Workplace: Hybrid Languages: English, Spanish, Portuguese, Vietnamese, Chinese, Russian