About this role
SR CUSTOMER SERVICE REPRESENTATIVE at Employer. Location: United States. Role: handling escalations, coaching staff, monitoring calls Requirements: High school diploma/GED and 1+ year customer service experience (call center or healthcare preferred). Experience coaching/leading staff, strong communication, de-escalation, and proficiency with multiple software applications. Category: Customer Service Seniority: Entry Level Commitment: Full Time Workplace: Onsite Languages: English