About this role
Product Support Representative II at UKG. Location: Pune, Maharashtra, India. Role: providing support, documenting cases, mentoring peers Requirements: 4+ years technical/service support experience in HCM SaaS with payroll/HR/time expertise, SQL/MS SQL and Salesforce familiarity, relevant payroll certifications preferred, strong troubleshooting and communication skills. Category: Customer Service Seniority: Mid Level Tools: UKG Pro, Salesforce, SQL, MS SQL Certifications: cpp, fpc Commitment: Full Time Workplace: Onsite Languages: English