About this role
Customer Service Rep I - KLASC (Grand Rapids) C-S-R at BCBSM Career Section. Location: Grand Rapids, Michigan, United States. Role: analyzing membership, resolving inquiries, conducting research Requirements: High school/GED and 1 year related experience required. Must analyze and resolve low-complexity membership issues, follow reporting standards, and communicate clearly in oral and written form. Category: Customer Service Seniority: Entry Level Tools: PCRS, ICS Commitment: Full Time Workplace: Onsite Languages: English