About this role
Technical Support Representative at Nextiva. Location: Guadalajara or Zapopan or Scottsdale or Ukraine. Role: troubleshooting systems, documenting interactions, resolving requests Requirements: 2+ years customer service experience (technical support preferred), working knowledge of PC/Mac and Microsoft Office, advanced English fluency, troubleshooting hardware/software/networking, ability to work US-aligned shifts, strong communication and analytical skills. Category: Customer Service Seniority: Entry Level Tools: ChatGPT, Copilot, Microsoft Copilot, Microsoft Office Commitment: Full Time Workplace: Onsite Languages: English