About this role
Journeys - Phone Support Representative - Temp-to-Hire (Work From Home) at Journeys. Location: Nashville or Tennessee. Role: resolving inquiries, processing orders, documenting notes Requirements: Must be Tennessee resident for WFH, available for 40 hours/week in 8-hour shifts, strong English communication, customer-service skills, ability to meet KPIs and attendance standards, and pass system/network tests. Category: Customer Service Seniority: No Prior Experience Required Tools: Google Chrome, speedtest.net, networktest.twilio.com Commitment: Full Time Workplace: Remote Languages: English