About this role
Journeys - Phone Support Representative - Temp-to-Hire (Work From Home) at Journeys. Location: Nashville, Tennessee, United States. Role: handling inquiries, processing orders, documenting cases Requirements: Provide inbound customer support via phone/chat/email, strong English communication, ability to work 40 hrs/week in scheduled 8-hour shifts, meet KPIs, maintain secure home workspace and required computer specs. Category: Customer Service Seniority: Entry Level Tools: Google Chrome, Twilio, Speedtest.net Commitment: Full Time Workplace: Remote Languages: English